Rena Zhao
Looking back on your service work, you have done well in all aspects, and I am very satisfied. Mainly have the following feelings: First, timely communication is in place. Before leasing, during leasing, and during the continuation of leasing, timely communication can be achieved so that the landlord can keep abreast of the relevant situation. Be able to make reasonable suggestions to the landlord in time based on market dynamics. Second, a sense of responsibility. On the premise of safeguarding the interests of landlords and tenants, the tenants can be supervised in a timely manner for the safe, reasonable rental of houses and the care of houses and the environment. For tenants, explain truthfully and accurately to the landlord. When the tenant contract expires, the seamless connection can basically be achieved, which not only enables the tenant to settle down in time, but also enables the landlord to have timely benefits. Third, the ability to solve problems is strong. If tenants raise relevant issues, they can coordinate and solve them. If there is a need to repair the missing house, it can be done in time. Especially during the epidemic, it also helped tenants who lost their jobs apply for government subsidies for free. Fourth, honesty is the foundation. Review the terms of service agreed with you, and you can perform them well. You seek truth from facts and do not hide. For example, during the epidemic, rents have increased according to the actual situation of the tenants. This is an example of honesty. In short, your service is enthusiastic, sincere, efficient and timely, and communication is smooth. As the host, I am very satisfied and thank you for everything! 回顾您们的服务工作,各方面都做得很好,我很满意。主要有以下几点感受: 第一,沟通及时到位。在出租前、出租期间、出租接续过程中,都能做到及时沟通,使房东及时掌握有关情况。能够根据市场动态,及时向房东提出合理建议。 第二,富有责任感。在维护房东和租户利益前提下,对租户安全、合理租住房屋及爱护房屋及环境,能够做到及时监管。对于租户情况,如实准确与房东说明。租客合同到期,基本能做到无缝衔接,既使租房客及时得以安身,又使房东及时有收益。 第三,解决问题能力强。如遇租户提出有关问题,都能协调解决。如遇需要维修房屋缺失,都能及时做好。特别在疫情期间,还免费帮失去工作的租客申请政府补助。 第四,诚信为本。回顾与您们商定到服务条款,您们都能很好履行。您们实事求是,不隐瞒。如在疫情期间根据租客的实际情况房租还涨价了,这就是讲诚信的例证。 总之,您们服务热情、态度诚恳,高效及时,沟通顺畅,作为屋主,我很满意,很感谢你们所做的一切!